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Shipping FAQs

How long is shipping time?

Most orders are processed within 3 business days. Shipping takes 3 to 10 business days depending on the season and whether you choose express or standard post.

What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Do you ship internationally?

Yes, we ship worldwide. We offer free shipping on all orders over USD$70 to supported locations worldwide, including the UK, USA, Australia, UAE, SA and most countries in Europe.

Product FAQs

What materials do you use?

We use 925 silver and stainless steel for our jewelry. It’s highly durable and designed for everyday wear.

Will my skin turn green after wearing your jewelry?

No—our 925 silver pieces use high-quality alloy blends (to strengthen pure silver) that minimize discoloration, while our stainless steel jewelry is nickel-free and corrosion-resistant. Green skin discoloration is rare with proper care (avoid prolonged contact with sweat/oils).

How do I care for my jewelry to maintain its finish?

Wipe with a soft cloth after wear to remove oils/dirt; avoid harsh chemicals (perfumes, cleaners) and prolonged water exposure. Its vacuum-plated finish resists tarnishing, so minimal upkeep is needed.

FREE SHIPPING ON ORDERS OVER $80

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30 DAY RETURNS

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12 MONTH WARRANTY

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Palace

Where Elegance Becomes Identity.
Jewelry that reflects who you are.

palace@palace-official.com

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Products

Luminous Aura Blue Butterfly Bracelet

Luminous Aura Blue Butterfly Bracelet

$49.50

Regular price $62.00 Sale price $49.50
Luminous Aura Blue Butterfly Necklace

Luminous Aura Blue Butterfly Necklace

$49.50

Regular price $62.00 Sale price $49.50
Luminous Aura Purple Butterfly Bracelet

Luminous Aura Purple Butterfly Bracelet

$57.50

Regular price Sale price $57.50
Luminous Aura Purple Butterfly Necklace

Luminous Aura Purple Butterfly Necklace

$57.50

Regular price $72.00 Sale price $57.50